Bilgi Merkezi
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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35. I just purchased a monthly plan/prepaid but I can't send emails. Why?
(Görüntülenme: 645231)
35. I just purchased a monthly plan/prepaid but I can't send emails. Why? (Görüntülenme: 645231)
10. Is the email address with which I signed up the only one that I can use as a sender?
(Görüntülenme: 325992)
10. Is the email address with which I signed up the only one that I can use as a sender? (Görüntülenme: 325992)
1. What is turboSMTP?
(Görüntülenme: 674384)
1. What is turboSMTP? (Görüntülenme: 674384)
25. Can I send a PDF attached to my newsletter with turboSMTP?
(Görüntülenme: 361303)
25. Can I send a PDF attached to my newsletter with turboSMTP? (Görüntülenme: 361303)
36. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Görüntülenme: 341724)
36. I have renewed my plan, but the email counter hasn't updated yet. Why? (Görüntülenme: 341724)
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