Base de Conhecimento
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leia também
16. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates?
(Visualizações: 20553113)
16. Can I configure my DKIM, DMARC and SPF to get the highest delivery rates? (Visualizações: 20553113)
36. How can I change my password?
(Visualizações: 273988)
36. How can I change my password? (Visualizações: 273988)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo?
(Visualizações: 633393)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo? (Visualizações: 633393)
1. Why my emails are going to the spam folder?
(Visualizações: 557723)
1. Why my emails are going to the spam folder? (Visualizações: 557723)
Política Anti-Spam
(Visualizações: 584335)
Política Anti-Spam (Visualizações: 584335)
|