Baza wiedzy
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Przeczytaj również
33. What is Smart Routing?
(Widoki: 21974)
33. What is Smart Routing? (Widoki: 21974)
7. Why my free account has been closed?
(Widoki: 318382)
7. Why my free account has been closed? (Widoki: 318382)
5. Do I need a Credit Card to activate a Free Trial?
(Widoki: 393082)
5. Do I need a Credit Card to activate a Free Trial? (Widoki: 393082)
15. What if I want to cancel my monthly plan?
(Widoki: 706370)
15. What if I want to cancel my monthly plan? (Widoki: 706370)
|