Base de Conocimientos
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leer también
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC? (Vistas: 127607)
Qué formas de pago se encuentran disponibles?
(Vistas: 413721)
Qué formas de pago se encuentran disponibles? (Vistas: 413721)
Puedo gestionar mi cuenta en línea?
(Vistas: 304228)
Puedo gestionar mi cuenta en línea? (Vistas: 304228)
Deseo cambiar mi plan. Puedo hacerlo?
(Vistas: 411282)
Deseo cambiar mi plan. Puedo hacerlo? (Vistas: 411282)
|