Base de Conocimientos

PF

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

¿Fue útil la respuesta?

Leer también
Deseo cambiar mi plan. Puedo hacerlo?
Absolutamente! En cualquier momento, usted puede cambiar el plan al cuál se encuentra suscripto. Simplemente...
Vistas: 112653
¿Cuántos correos puedo enviar en un día? ¿Cuál es el tamaño máximo de archivo adjunto?
Nuestros servidores de enviar millones de correos electrónicos cada día, por lo que elnúmero de correos...
Vistas: 123430
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Vistas: 57871
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Vistas: 68430