Wissensdatenbank

FAQ

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

War diese Antwort hilfreich?

Also Read
34. Can I use as a sender a different email address from the one I subscribed with?
Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.Remember anyhow that...
Anzeigen: 29726
8. How can I cancel the auto-renewal of my plan?
If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the...
Anzeigen: 57268
Was für Zahlungsarten werden akzeptiert?
Aktuell akzeptieren wir PayPal  und alle gängigen Kreditkarten (u.a. Visa, Mastercard und AMEX).
Anzeigen: 142955
Kann ich meinen Account online verwalten?
Ja – in Ihrer Kontoverwaltung sind sie in der Lage alles was mit Ihren turboSMTP Abonnements zu tun hat zu kontrollieren:...
Anzeigen: 78130
24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Anzeigen: 49163