база знания
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Също Прочетено
12. Do I need a Credit Card to activate a Free Trial?
(Прегледи: 319394)
12. Do I need a Credit Card to activate a Free Trial? (Прегледи: 319394)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Прегледи: 307509)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Прегледи: 307509)
Как да следя изпратените имейли?
(Прегледи: 660343)
Как да следя изпратените имейли? (Прегледи: 660343)
8. How can I cancel the auto-renewal of my plan?
(Прегледи: 306526)
8. How can I cancel the auto-renewal of my plan? (Прегледи: 306526)
20. Is the Free Trial automatically activated to all new accounts?
(Прегледи: 313213)
20. Is the Free Trial automatically activated to all new accounts? (Прегледи: 313213)
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