база знания

FAQ

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

Беше ли полезен този отговор?

Също Прочетено
Мога ли да използвам turboSMTP когато пътувам в чужбина/през океана?
Да, може да продължите да пращате имейли с turboSMTP точно както у дома....
Прегледи: 108550
Искам да сменя абонаментния си план. Мога ли да направя това?
Напълно! По всяко време, you може да повишите или понижите планът, за...
Прегледи: 130520
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Прегледи: 94168