Hjälpcentral

FAQ

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

Hjälpte svaret dig?

Läs även
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Visningar: 60282
32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
Visningar: 43741
Vad är turboSMTP?
turboSMTP är en professionell utgående e-post-tjänst (SMTP) som låter dig spåra och skicka e-post...
Visningar: 143185
34. Can I use as a sender a different email address from the one I subscribed with?
Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.Remember anyhow that...
Visningar: 43142
Hur många e-poster kan jag skicka per dag? Vad är maximistorleken på bifogade filer?
Våra servrar hanterar miljontals e-poster varje dag, så antalet e-poster som kan skickas under 24 timmar är...
Visningar: 152188