Γνωσιακή Βάση

FAQ

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

Ήταν χρήσιμη αυτή η απάντηση;

Διαβάστε Επίσης
8. How can I cancel the auto-renewal of my plan?
If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the...
Προβολές: 56081
6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
Προβολές: 36595
Τι είναι η "Βασική Υπηρεσία";
Η "Βασική...
Προβολές: 111549
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Προβολές: 29939
Ποιους τρόπους πληρωμής δέχεστε;
Δεχόμαστε πληρωμές από...
Προβολές: 140976