TurboSMTP - Γνωσιακή Βάση

1. Why my emails are going to the spam folder?

Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this is not related to a...
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Yahoo emails in queue with high complain rate error

Having a problem with recipients @Yahoo, Aol.com or Verizon. Make sure you register your sender domain at Yahoo complaint feedback...
Προβολές: 99624

Ποια προγράμματα e-mail client είναι συμβατά με την turboSMTP;

Όλα τα βασικά προγράμματα email client...
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Ποιους τρόπους πληρωμής δέχεστε;

Δεχόμαστε πληρωμές από όλες...
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4. What is a "dropped" email?

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it...
Προβολές: 196096

5. My VAT number is not recognized when I pay using Avangate. Why?

If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is...
Προβολές: 209442

6. Is the email address with which I signed up the only one that I can use as a sender?

No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used to subscribe to...
Προβολές: 174920

7. How can I ask the permission to send a newsletter?

A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also to people who...
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8. How can I cancel the auto-renewal of my plan?

If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the "My Services" area....
Προβολές: 202713

9. Why is turboSMTP still using the free emails even if I bought a paid plan?

turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.Then, once these emails are finished,...
Προβολές: 146209

10. Can I pay via wire transfer?

Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going to pay with a credit...
Προβολές: 181111

11. Can I send a PDF attached to my newsletter with turboSMTP?

Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by Microsoft, some PDF encoding...
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12. Do I need a Credit Card to activate a Free Trial?

No, our Free Service (6.000 emails/month for a year) can be quickly activated without any credit card details or payment info. We are happy to...
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13. Do you offer a Free Trial?

Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day), with no purchase...
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Πως μπορώ να παρακολουθώ τα απεσταλμένα emails μου;

Η turboSMTP επιτρέπει την...
Προβολές: 473388

Πόσα emails μπορώ να στείλω σε μία ημέρα; Ποιο είναι το μέγιστο μέγεθος συνημμένου;

Οι διακομιστές μας...
Προβολές: 427894

16. Can I configure my DKIM and SPF to get the highest delivery rates?

Sure you can! In fact, we highly recommend it. It's extremely important to make the most of turboSMTP's services and...
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Μπορώ να διαχειριστώ τον λογαριασμό μου online;

Διαχειριστείτε τα...
Προβολές: 368500

Anti-Spam Policy

At turboSMTP, we are aware of our responsibilities and we are share the concern to protect all Internet citizens' privacy rights. We...
Προβολές: 380069

19. Privacy Policy

Introduction (a) Application of this Privacy Statement This Privacy Statement applies to the website http://www.turbo-smtp.com,...
Προβολές: 381314

Θέλω να αλλάξω το πακέτο μου. Μπορώ;

Απολύτως! Σε οποιαδήποτε...
Προβολές: 506623

Ο ISP μου δεν επιτρέπει την εξερχόμενη αλληλογραφία στην θύρα 25. Τι μπορώ να κάνω;

Στην περίπτωση που η θύρα 25...
Προβολές: 632515

20. Is the Free Trial automatically activated to all new accounts?

All new accounts eligible for the Free Service are reviewed by our staff. You will receive an email notification once your activation is...
Προβολές: 211955

Αγόρασα μόλις ένα πακέτο μηνιαίας χρέωσης/προπληρωμένο πακέτο αλλά δεν μπορώ αν στείλω email. Γιατί;

Η διαδικασία...
Προβολές: 385390

22. I have renewed my plan, but the email counter hasn't updated yet. Why?

The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having sent an email.Then...
Προβολές: 180950

Έχω περισσότερες από μία διευθύνσεις email. Θα πρέπει να ανοίξω ισάριθμους λογαριασμούς;

Όχι – Χρειάζεται να...
Προβολές: 396926

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have...
Προβολές: 193864

25. I cannot configure the DNS of my domain. How can I do?

Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings, is a critical step to...
Προβολές: 233601

Μπορώ να χρησιμοποιήσω την turboSMTP όταν ταξιδεύω στο εξωτερικό;

Ναι, μπορείτε να συνεχίσετε...
Προβολές: 388086

Η ακολουθία χαρακτήρων ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, εμφανίζεται στο πεδίο αποστολέα του παραλήπτη. Τι σημαίνει;

Αυτή η ακολουθία δεν είναι...
Προβολές: 392408

Γνωσιακή Βάση

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