Hjälpcentral

FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

Hjälpte svaret dig?

Läs även
Min Internetleverantör blockerar utgående e-post på port 25. Vad kan jag göra?
Ifall port 25 (standardporten för SMTP) är blockerad kan du välja en alternativ port. Vi föreslår...
Visningar: 390805
Vad är turboSMTP?
turboSMTP är en professionell utgående e-post-tjänst (SMTP) som låter dig spåra och skicka e-post...
Visningar: 230018
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Visningar: 145454
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Visningar: 125838