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FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

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10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
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6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
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31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
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Kan jag använda turboSMTP då jag reser utomlands?
Jo, du kan fortsätta skicka e-post med turboSMTP alldeles såsom du gör hemma. Ställ in allt en gång,...
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Texten ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, syns i mottagarens avsändarfält. Vad betyder det?
Denna text beror inte på ett fel. Den innehåller information om tjänsten som användes för att skicka...
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