Base de Conhecimento

FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

Esta resposta foi útil?

Leia também
24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Visualizações: 60242
Como acompanho os emails enviados?
A turboSMTP permite acompanhar qualquer mensagem que seja enviada com sucesso ou falhada. Após o efectuar login,...
Visualizações: 142353
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Visualizações: 74124
36. How can I change my password?
You can reset your account password in the following few steps: Log in to your dashboard here:...
Visualizações: 33798