Baza wiedzy

server smtp service - smtp service - 35. Why my free account has been closed?

FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

Czy odpowiedź była pomocna?

Przeczytaj również
25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Widoki: 93770
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Widoki: 106580
24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Widoki: 70082
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Widoki: 83806