Wissensdatenbank

FAQ

35. Why my free account has been closed?

turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right to terminate any free account when either of this options, or both, applies: your mailing generates a high bounce rate, or we receive complaints from your recipients.

We know that both this options may derive from causes independent of our customers, therefore paid accounts are not subject to immediate termination of service, but receive an alert. The reputation of our servers is excellent thanks to this policy, and we can garantee a competitive and inexpensive service for all our clients.

War diese Antwort hilfreich?

Also Read
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Anzeigen: 92901
10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Anzeigen: 52746
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Anzeigen: 40112
Der String “user = @ user.com Turbo-smtp.com; Im Namen; <user@userdomain.com>”, erscheint im Absender-Feld des Empfängers Was bedeutet es?
Dieser Zeichenfolge ist nicht das Ergebnis eines Fehlers. Aber enthält Informationen über den Dienst verwendet, um...
Anzeigen: 120443