Bilgi Merkezi
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Also Read
39. How can I submit a support ticket?
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39. How can I submit a support ticket? (Görüntülenme: 351169)
31. How can I get notified of my bounce?
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31. How can I get notified of my bounce? (Görüntülenme: 334375)
24. How can I ask the permission to send a newsletter?
(Görüntülenme: 412080)
24. How can I ask the permission to send a newsletter? (Görüntülenme: 412080)
19. Can I pay via wire transfer?
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19. Can I pay via wire transfer? (Görüntülenme: 382235)
3. Can I use turboSMTP when I'm travelling abroad/overseas?
(Görüntülenme: 682730)
3. Can I use turboSMTP when I'm travelling abroad/overseas? (Görüntülenme: 682730)
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