база знания
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Също Прочетено
40. Terms and Conditions
(Прегледи: 548700)
40. Terms and Conditions (Прегледи: 548700)
33. My ISP blocks outgoing mail on port 25. What can I do?
(Прегледи: 23629311)
33. My ISP blocks outgoing mail on port 25. What can I do? (Прегледи: 23629311)
13. I want to change my plan. Can I do it?
(Прегледи: 22876434)
13. I want to change my plan. Can I do it? (Прегледи: 22876434)
35. I just purchased a monthly plan/prepaid but I can't send emails. Why?
(Прегледи: 642763)
35. I just purchased a monthly plan/prepaid but I can't send emails. Why? (Прегледи: 642763)
1. What is turboSMTP?
(Прегледи: 671857)
1. What is turboSMTP? (Прегледи: 671857)
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