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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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3. Can I use turboSMTP when I'm travelling abroad/overseas?
(Visningar: 629170)
3. Can I use turboSMTP when I'm travelling abroad/overseas? (Visningar: 629170)
36. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visningar: 341822)
36. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 341822)
12. I have more than one email address. Should I open multiple accounts?
(Visningar: 648022)
12. I have more than one email address. Should I open multiple accounts? (Visningar: 648022)
33. My ISP blocks outgoing mail on port 25. What can I do?
(Visningar: 23632391)
33. My ISP blocks outgoing mail on port 25. What can I do? (Visningar: 23632391)
32. Yahoo emails in queue with high complain rate error
(Visningar: 176513)
32. Yahoo emails in queue with high complain rate error (Visningar: 176513)
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