Bilgi Merkezi

SSS

31. How can I submit a support ticket?

There's two way to submit a ticket to get support from our staff.

1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.

Orange button

 

2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.

Submit ticket

Bu cevap yeterince yardımcı oldu mu?

Sık kullanılanlara ekle Bu dökümanı yazdır
Also Read
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Görüntülenme: 59137
turboSMTP servisini yurtdışında seyahat halindeyken kullanabilir miyim?
Evet, evinizde olduğu gibi turboSTMP ile mesaj göndermeye devam edebilirsiniz. Bir kere ayarlayın ve ondan sonra...
Görüntülenme: 118779
24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Görüntülenme: 65172
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Görüntülenme: 100833