Base de connaissances
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Consultez aussi
Je viens d'acheter un forfait mensuel/prepaid mais je ne peux pas envoyer de mail. Pourquoi? (Vu: 463901)
32. How can I get notified of my bounce?
(Vu: 181880)
32. How can I get notified of my bounce? (Vu: 181880)
Est l'adresse email avec laquelle j'ai souscrit la seule que je peux utiliser comme expéditeur? (Vu: 208923)
|