Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
12. Do I need a Credit Card to activate a Free Trial?
(Visualizações: 275156)
12. Do I need a Credit Card to activate a Free Trial? (Visualizações: 275156)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer?
(Visualizações: 23492064)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer? (Visualizações: 23492064)
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 215626)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 215626)
20. Is the Free Trial automatically activated to all new accounts?
(Visualizações: 271171)
20. Is the Free Trial automatically activated to all new accounts? (Visualizações: 271171)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Visualizações: 285844)
5. My VAT number is not recognized when I pay using Avangate. Why? (Visualizações: 285844)
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