Base de Conhecimento

FAQ

31. How can I submit a support ticket?

There's two way to submit a ticket to get support from our staff.

1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.

Orange button

 

2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.

Submit ticket

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