Γνωσιακή Βάση

FAQ

31. How can I submit a support ticket?

There's two way to submit a ticket to get support from our staff.

1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.

Orange button

 

2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.

Submit ticket

Ήταν χρήσιμη αυτή η απάντηση;

Διαβάστε Επίσης
32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
Προβολές: 41630
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Προβολές: 73744
Ποια προγράμματα e-mail client είναι συμβατά με την turboSMTP;
Όλα τα βασικά προγράμματα...
Προβολές: 110207