Bilgi Merkezi
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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19. Can I pay via wire transfer?
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19. Can I pay via wire transfer? (Görüntülenme: 376551)
13. I want to change my plan. Can I do it?
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13. I want to change my plan. Can I do it? (Görüntülenme: 22997154)
7. Why my free account has been closed?
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7. Why my free account has been closed? (Görüntülenme: 306271)
37. I just purchased a monthly plan/prepaid but I can't send emails. Why?
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37. I just purchased a monthly plan/prepaid but I can't send emails. Why? (Görüntülenme: 677031)
35. My ISP blocks outgoing mail on port 25. What can I do?
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35. My ISP blocks outgoing mail on port 25. What can I do? (Görüntülenme: 23891228)
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