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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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5. Do I need a Credit Card to activate a Free Trial?
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5. Do I need a Credit Card to activate a Free Trial? (Visningar: 390624)
21. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visningar: 389534)
21. I have made a payment, but the invoice seems still unpaid. What should I do? (Visningar: 389534)
42. Terms and Conditions
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42. Terms and Conditions (Visningar: 606133)
17. How do I keep track of sent emails?
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17. How do I keep track of sent emails? (Visningar: 783745)
33. What is Smart Routing?
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33. What is Smart Routing? (Visningar: 20519)
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