Hjälpcentral

FAQ

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.

If you haven't received any confirmation email within one hour, please contact our customer support.

Hjälpte svaret dig?

Lägg till i favoriter Skriv ut denna artikeln
Läs även
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Visningar: 98018
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Visningar: 56832
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Visningar: 74644
Texten ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, syns i mottagarens avsändarfält. Vad betyder det?
Denna text beror inte på ett fel. Den innehåller information om tjänsten som användes för att skicka...
Visningar: 127719
Vilka betalningsmedel godkänner ni?
Vi godkänner betalningar från alla stora kredit- och debitkort, inklusive Visa, Mastercard och AMEX, och betlaningar...
Visningar: 164881