Base de Conhecimento

FAQ

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.

If you haven't received any confirmation email within one hour, please contact our customer support.

Esta resposta foi útil?

Leia também
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Visualizações: 63828
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC?
From a technical point of view, you can. But we strongly suggest not to use normal email clients (such as Mozilla Thunderbird,...
Visualizações: 30854
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Visualizações: 31619
36. How can I change my password?
You can reset your account password in the following few steps: Log in to your dashboard here:...
Visualizações: 24453
Tenho mais de um endereço de email. Devo abrir múltiplas contas?
Não - apenas tem de criar uma conta. Com a turboSMTP poderá enviar emails de qualquer um dos seus...
Visualizações: 103525