Wissensdatenbank

FAQ

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.

If you haven't received any confirmation email within one hour, please contact our customer support.

War diese Antwort hilfreich?

Also Read
7. How can I ask the permission to send a newsletter?
A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also...
Anzeigen: 61412
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Anzeigen: 68504
Was ist turboSMTP?
turboSMTP ist ein Email Versand Dienst (SMTP) der es Ihnen erlaubt Emails mit der höchstmöglichen Lieferrate zu...
Anzeigen: 116387
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Anzeigen: 41769
Wie kann ich den Verlauf gesendeter Mails verfolgen?
turboSMTP erlaubt es Ihnen mitzuverfolgen welche Nachrichten erfolgreich gesendet wurden und bei welchen das Senden...
Anzeigen: 124262