База знаний

FAQ

24. I have made a payment, but the invoice seems still unpaid. What should I do?

The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.

If you haven't received any confirmation email within one hour, please contact our customer support.

Этот ответ был полезен?

Также читают
29. What is the "Standard Service"?
After your turboSMTP account is activated (up to 24/48 hours after purchase) you can start sending emails using the "Standard...
просмотров: 113687
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
просмотров: 30748
14. How do I keep track of sent emails?
With turboSMTP you can keep track of everything happens to your sent messages (delivery, bounce, opening, spam complaint...
просмотров: 125966
34. Can I use as a sender a different email address from the one I subscribed with?
Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.Remember anyhow that...
просмотров: 29726
16. Can I configure my DKIM and SPF to get the highest delivery rates?
Sure you can! In fact, we highly recommend it. It's extremely important to make the most of...
просмотров: 260355