Baza wiedzy

server smtp service - smtp service - 9. Why is turboSMTP still using the free emails even if I bought a paid plan?

FAQ

9. Why is turboSMTP still using the free emails even if I bought a paid plan?

turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.

Then, once these emails are finished, our service starts using the ones associated to your current plan. The process is automatic.

That is why you may still see in your dashboard that you're employing the basic free plan. Don't worry: everything is ok; and to get information about your actual paid plan you just need to click on the drop-down menu on the top right and then select it.

Czy odpowiedź była pomocna?

Przeczytaj również
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
Widoki: 106468
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Widoki: 129643
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Widoki: 106230
25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Widoki: 136994
12. Do I need a Credit Card to activate a Free Trial?
No, our Free Service (6.000 emails/month lifetime) can be quickly activated without any credit card details or payment info. We...
Widoki: 128375