Kennisbank

FAQ

9. Why is turboSMTP still using the free emails even if I bought a paid plan?

turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.

Then, once these emails are finished, our service starts using the ones associated to your current plan. The process is automatic.

That is why you may still see in your dashboard that you're employing the basic free plan. Don't worry: everything is ok; and to get information about your actual paid plan you just need to click on the drop-down menu on the top right and then select it.

Was dit antwoord nuttig ?

Lees ook
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Bekeken: 59931
Yahoo emails in queue with high complain rate error
Having a problem with recipients @Yahoo, Aol.com or Verizon.  Make sure you register your sender domain at Yahoo...
Bekeken: 102
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Bekeken: 101931
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Bekeken: 61323
13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
Bekeken: 86982