Base de Conocimientos

PF

9. Why is turboSMTP still using the free emails even if I bought a paid plan?

turboSMTP first uses all the email relays provided by the free plan (200/day), which are granted to all users.

Then, once these emails are finished, our service starts using the ones associated to your current plan. The process is automatic.

That is why you may still see in your dashboard that you're employing the basic free plan. Don't worry: everything is ok; and to get information about your actual paid plan you just need to click on the drop-down menu on the top right and then select it.

¿Fue útil la respuesta?

Leer también
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Vistas: 42208
7. How can I ask the permission to send a newsletter?
A mass emailing is valid and useful only if it's permission-based. However, you can send a first welcome email also...
Vistas: 77121
10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Vistas: 55381
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Vistas: 73660