Knowledgebase

FAQ

28. What if I want to cancel my monthly plan?

In order to ensure an uninterrupted service, all monthly plans will be automatically renewed at the end of the plan's Billing Cycle (monthly or annual).

You can remove your monthly plan at any time by cancelling your subscription directly within your turboSMTP account.

To avoid automatic billing for a subsequent billing cycle, you must submit your online cancellation request at least 15 days prior to your billing date.

Cancellation requests submitted fewer than 15 days prior to a billing date may result in automatic billing for one (1) additional billing cycle.

Was this answer helpful?

Also Read
16. Can I configure my DKIM and SPF to get the highest delivery rates?
Sure you can! In fact, we highly recommend it. It's extremely important to make the most of...
Views: 294121
18. I want to change my plan. Can I do it?
Absolutely! At any time you can upgrade or downgrade the plan you are currently subscribed to. Just log into your account page,...
Views: 136422
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Views: 57972
14. How do I keep track of sent emails?
With turboSMTP you can keep track of everything happens to your sent messages (delivery, bounce, opening, spam complaint...
Views: 148644
25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Views: 85209