Γνωσιακή Βάση

FAQ

4. What is a "dropped" email?

dropped emails

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.

Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.

This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.

That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.

Ήταν χρήσιμη αυτή η απάντηση;

Διαβάστε Επίσης
33. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC?
From a technical point of view, you can. But we strongly suggest not to use normal email clients (such as Mozilla Thunderbird,...
Προβολές: 30449
8. How can I cancel the auto-renewal of my plan?
If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the...
Προβολές: 57836
Θέλω να αλλάξω το πακέτο μου. Μπορώ;
Απολύτως! Σε...
Προβολές: 116160
35. Why my free account has been closed?
turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right...
Προβολές: 29124
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Προβολές: 82268