Hjälpcentral

FAQ

32. How can I get notified of my bounce?

It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”...

Global Settings


... then deflag “Suppress bounce”.

Suppress Bounce


If you aren’t receiving any bounce notification, try to check your Dashboard, clicking on “Report” and selecting “bounce”.


If you’re sure that the account that produced the error is correct, you can select that email account from your bounce report and put it back among the active contacts: you just have to select it and click on “Cancel selected”. Shipping to that account(s) will be possible again.

Hjälpte svaret dig?

Läs även
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Visningar: 80004
11. Can I send a PDF attached to my newsletter with turboSMTP?
Yes, of course.But pay attention: we have observed that if you send your email with Outlook or other email clients by...
Visningar: 41996
Vilka betalningsmedel godkänner ni?
Vi godkänner betalningar från alla stora kredit- och debitkort, inklusive Visa, Mastercard och AMEX, och betlaningar...
Visningar: 140976
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Visningar: 57823
Jag köpte en månatlig plan/förbetalade men jag kan inte skicka e-post. Varför?
Aktiveringsprocessen är inte omedelbar. Efter registrering och betalning ber vi dig fylla i ett kort...
Visningar: 93617