База знаний

FAQ

32. How can I get notified of my bounce?

It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”...

Global Settings


... then deflag “Suppress bounce”.

Suppress Bounce


If you aren’t receiving any bounce notification, try to check your Dashboard, clicking on “Report” and selecting “bounce”.


If you’re sure that the account that produced the error is correct, you can select that email account from your bounce report and put it back among the active contacts: you just have to select it and click on “Cancel selected”. Shipping to that account(s) will be possible again.

Этот ответ был полезен?

Также читают
27. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean?
This string is not the result of an error. It contains information on the service used to send a particular email.When you use...
просмотров: 105622
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
просмотров: 80003
19. My ISP blocks outgoing mail on port 25. What can I do?
In case port 25 (the default port for SMTP) is blocked you can choose an alternate port. We suggest to use port 587 or 2525 for...
просмотров: 262459
2. Which email clients are compatible with turboSMTP?
All major email clients are compatible with turboSMTP, including all versions of Microsoft Outlook, Microsoft Vista Mail,...
просмотров: 90211
21. I just purchased a monthly plan/prepaid but I can't send emails. Why?
The activation process is not immediate. After registration and payment, you should fill out a short questionnaire which will...
просмотров: 93617