Wissensdatenbank

FAQ

32. How can I get notified of my bounce?

It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”...

Global Settings


... then deflag “Suppress bounce”.

Suppress Bounce


If you aren’t receiving any bounce notification, try to check your Dashboard, clicking on “Report” and selecting “bounce”.


If you’re sure that the account that produced the error is correct, you can select that email account from your bounce report and put it back among the active contacts: you just have to select it and click on “Cancel selected”. Shipping to that account(s) will be possible again.

War diese Antwort hilfreich?

Also Read
1. Why my emails are going to the spam folder?
Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients' server. Often this...
Anzeigen: 94119
35. Why my free account has been closed?
turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right...
Anzeigen: 38911
Kann ich meinen Account online verwalten?
Ja – in Ihrer Kontoverwaltung sind sie in der Lage alles was mit Ihren turboSMTP Abonnements zu tun hat zu kontrollieren:...
Anzeigen: 92243
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Anzeigen: 71343
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff. 1. From your Dashboard click on the orange button...
Anzeigen: 40812