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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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18. What types of payment do you accept?
(Visningar: 23235322)
18. What types of payment do you accept? (Visningar: 23235322)
8. Can I manage my account online?
(Visningar: 626140)
8. Can I manage my account online? (Visningar: 626140)
38. Anti-Spam Policy
(Visningar: 633098)
38. Anti-Spam Policy (Visningar: 633098)
37. How can I submit a support ticket?
(Visningar: 306965)
37. How can I submit a support ticket? (Visningar: 306965)
30. Can I use turboSMTP with Outlook or Thunderbird and send a mass email via CC/BCC? (Visningar: 285328)
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