база знания
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Също Прочетено
7. Why my free account has been closed?
(Прегледи: 283218)
7. Why my free account has been closed? (Прегледи: 283218)
19. Can I pay via wire transfer?
(Прегледи: 346909)
19. Can I pay via wire transfer? (Прегледи: 346909)
4. Do you offer a Free Trial?
(Прегледи: 394814)
4. Do you offer a Free Trial? (Прегледи: 394814)
36. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Прегледи: 338931)
36. I have renewed my plan, but the email counter hasn't updated yet. Why? (Прегледи: 338931)
28. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean? (Прегледи: 604620)
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