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23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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5. Do I need a Credit Card to activate a Free Trial?
(Visningar: 343062)
5. Do I need a Credit Card to activate a Free Trial? (Visningar: 343062)
25. Can I send a PDF attached to my newsletter with turboSMTP?
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25. Can I send a PDF attached to my newsletter with turboSMTP? (Visningar: 356280)
4. Do you offer a Free Trial?
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4. Do you offer a Free Trial? (Visningar: 394605)
6. Is the Free Trial automatically activated to all new accounts?
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6. Is the Free Trial automatically activated to all new accounts? (Visningar: 337451)
7. Why my free account has been closed?
(Visningar: 283050)
7. Why my free account has been closed? (Visningar: 283050)
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