Hjälpcentral
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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12. I have more than one email address. Should I open multiple accounts?
(Visningar: 655597)
12. I have more than one email address. Should I open multiple accounts? (Visningar: 655597)
16. How many emails can I send in a day? What is the maximum attachment size?
(Visningar: 690500)
16. How many emails can I send in a day? What is the maximum attachment size? (Visningar: 690500)
14. How can I cancel the auto-renewal of my plan?
(Visningar: 338109)
14. How can I cancel the auto-renewal of my plan? (Visningar: 338109)
34. What is the difference between Smart Routing and Dedicated IP Pools?
(Visningar: 3990)
34. What is the difference between Smart Routing and Dedicated IP Pools? (Visningar: 3990)
24. How can I ask the permission to send a newsletter?
(Visningar: 388651)
24. How can I ask the permission to send a newsletter? (Visningar: 388651)
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