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4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Lees ook
Mijn internetprovider blokkeert uitgaande email op poort 25. Wat kan ik hier aan doen? (Bekeken: 515780)
Hoeveel emails kan ik versturen per dag? Wat is de maximale grootte van mijn bijlagen? (Bekeken: 329485)
31. How can I submit a support ticket?
(Bekeken: 125369)
31. How can I submit a support ticket? (Bekeken: 125369)
Ik heb meer dan 1 email adres. Moet ik meerdere accounts openen?
(Bekeken: 298005)
Ik heb meer dan 1 email adres. Moet ik meerdere accounts openen? (Bekeken: 298005)
20. Is the Free Trial automatically activated to all new accounts?
(Bekeken: 174454)
20. Is the Free Trial automatically activated to all new accounts? (Bekeken: 174454)
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