база знания
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Също Прочетено
34. Can I use as a sender a different email address from the one I subscribed with? (Прегледи: 176991)
20. Is the Free Trial automatically activated to all new accounts?
(Прегледи: 234733)
20. Is the Free Trial automatically activated to all new accounts? (Прегледи: 234733)
36. How can I change my password?
(Прегледи: 177094)
36. How can I change my password? (Прегледи: 177094)
25. I cannot configure the DNS of my domain. How can I do?
(Прегледи: 265020)
25. I cannot configure the DNS of my domain. How can I do? (Прегледи: 265020)
13. Do you offer a Free Trial?
(Прегледи: 243155)
13. Do you offer a Free Trial? (Прегледи: 243155)
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