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21. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway that you have chosen. Then the invoice will be listed as paid.
If you haven't received any confirmation email within one hour, please contact our customer support.
If you haven't received any confirmation email within one hour, please contact our customer support.
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38. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visningar: 478435)
38. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visningar: 478435)
7. Why my free account has been closed?
(Visningar: 383221)
7. Why my free account has been closed? (Visningar: 383221)
27. I cannot configure the DNS of my domain. How can I do?
(Visningar: 517087)
27. I cannot configure the DNS of my domain. How can I do? (Visningar: 517087)
11. Can I use as a sender a different email address from the one I subscribed with? (Visningar: 385310)
37. I just purchased a monthly plan/prepaid but I can't send emails. Why?
(Visningar: 821850)
37. I just purchased a monthly plan/prepaid but I can't send emails. Why? (Visningar: 821850)
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