Base de Conhecimento
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is registered on VIES, as provided by applicable law.
In fact, being 2Checkout our official reseller based in the Netherlands, using it produces an intra-European purchasing. For this reason it is necessary to subscribe to the VIES.
For all the information on this page refer to the VIES FAQ.
Alternatively, you can purchase as a private customer. To do that, you should empty all company information fields (that you can find under the switch business/private) before actually switching to the private payment.
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8. How can I cancel the auto-renewal of my plan?
(Visualizações: 220376)
8. How can I cancel the auto-renewal of my plan? (Visualizações: 220376)
24. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visualizações: 212164)
24. I have made a payment, but the invoice seems still unpaid. What should I do? (Visualizações: 212164)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer?
(Visualizações: 1157702)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer? (Visualizações: 1157702)
4. What is a "dropped" email?
(Visualizações: 216533)
4. What is a "dropped" email? (Visualizações: 216533)
9. Why is turboSMTP still using the free emails even if I bought a paid plan?
(Visualizações: 162159)
9. Why is turboSMTP still using the free emails even if I bought a paid plan? (Visualizações: 162159)
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