Knowledgebase

FAQ

5. My VAT number is not recognized when I pay using Avangate. Why?

If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is necessary that your VAT is registered on VIES, as provided by applicable law.

In fact, being 2Checkout our official reseller based in the Netherlands, using it produces an intra-European purchasing. For this reason it is necessary to subscribe to the VIES.

For all the information on this page refer to the VIES FAQ.

Alternatively, you can purchase as a private customer. To do that, you should empty all company information fields (that you can find under the switch business/private) before actually switching to the private payment.

Was this answer helpful?

Also Read
6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
Views: 47622
34. Can I use as a sender a different email address from the one I subscribed with?
Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.Remember anyhow that...
Views: 39174
16. Can I configure my DKIM and SPF to get the highest delivery rates?
Sure you can! In fact, we highly recommend it. It's extremely important to make the most of...
Views: 279171
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our...
Views: 53473