Base de Conhecimento
31. How can I submit a support ticket?
There's two way to submit a ticket to get support from our staff.
1. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Submit Ticket” below your active subscriptions and you can choose your ticket topic.
2. From your Dashboard click on the orange button “Go to Client Area Dashboard”; click on “Tickets” on the menù (second from ther right). You'll get to the “My Support Tickets” page, here click on “Submit Ticket” and you can choose your ticket topic.
Leia também
32. How can I get notified of my bounce?
(Visualizações: 226542)
32. How can I get notified of my bounce? (Visualizações: 226542)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer?
(Visualizações: 23509740)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer? (Visualizações: 23509740)
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 226766)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 226766)
22. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Visualizações: 266733)
22. I have renewed my plan, but the email counter hasn't updated yet. Why? (Visualizações: 266733)
36. How can I change my password?
(Visualizações: 228113)
36. How can I change my password? (Visualizações: 228113)
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