Knowledgebase

FAQ

28. What if I want to cancel my monthly plan?

In order to ensure an uninterrupted service, all monthly plans will be automatically renewed at the end of the plan's Billing Cycle (monthly or annual).

You can remove your monthly plan at any time by cancelling your subscription directly within your turboSMTP account.

To avoid automatic billing for a subsequent billing cycle, you must submit your online cancellation request at least 15 days prior to your billing date.

Cancellation requests submitted fewer than 15 days prior to a billing date may result in automatic billing for one (1) additional billing cycle.

Was this answer helpful?

Also Read
3. What types of payment do you accept?
We accept payments from all major credit, debit cards and other circuits; for instance: Visa Mastercard American Express...
Views: 140971
25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Views: 67982
2. Which email clients are compatible with turboSMTP?
All major email clients are compatible with turboSMTP, including all versions of Microsoft Outlook, Microsoft Vista Mail,...
Views: 90210
5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Views: 57810
34. Can I use as a sender a different email address from the one I subscribed with?
Yes, you can: you can put as a sender address whichever email address you want and keep using turboSMTP.Remember anyhow that...
Views: 28961