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FAQ

8. How can I cancel the auto-renewal of my plan?

If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the "My Services" area. Once there, simply click "Stop automatic license renewal" beneath each product that has this option enabled.

If you have paid via Amazon, please contact us and we will deactivate your auto-renewal in minutes.

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22. I have renewed my plan, but the email counter hasn't updated yet. Why?
The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having...
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24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
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