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FAQ

8. How can I cancel the auto-renewal of my plan?

If you have paid via 2Checkout, go to your account page and login with your order number and email, then go to the "My Services" area. Once there, simply click "Stop automatic license renewal" beneath each product that has this option enabled.

If you have paid via Amazon, please contact us and we will deactivate your auto-renewal in minutes.

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13. Do you offer a Free Trial?
Yes, all new registered users will be able to send 6.000 emails per month for free (with a maximum rate of 200 emails per day),...
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20. Is the Free Trial automatically activated to all new accounts?
All new accounts eligible for the Free Service are reviewed by our staff. You will receive an email notification once...
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36. How can I change my password?
You can reset your account password in the following few steps: Log in to your dashboard here:...
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32. How can I get notified of my bounce?
It’s easy: from your Dashboard, click on “Settings” and then “Global Settings”... ... then...
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6. Is the email address with which I signed up the only one that I can use as a sender?
No, not at all. You are free to use any other email address as a sender for your mailings, besides of course the one used...
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