Skip to main content
Open Analytics in your dashboard. Use Overview to review email records and Charts to examine aggregate activity. Review sent, delivered, opened, clicked, bounced, and spam-report activity for the selected period. Open and click measurements depend on tracking settings and the recipient’s email client.

Email records

Filter by date and status to investigate a message or a delivery pattern. Review the message’s recipient, sender, subject, date, status, and available failure reason. A delivered message was accepted by the recipient’s mail server. Its final placement in an inbox or spam folder is determined by that server.

Status definitions

See suppression management for addresses excluded from future sends.

Date range and retention

Select a period within the history available to your plan: Export records you need to retain before they leave your available history. Check current pricing for plan details.

Export data

Click Export in Analytics to download CSV data for your selected view. For API exports, use GET /analytics/csv with from and to dates in YYYY-MM-DD format. Authenticate with a key that has Statistics & Management APIs enabled:
Terminal
Set the environment variables locally and choose your date range. The CSV contains message ID, status, subject, sender, recipient, date, reason, and Consumer Key. See the analytics API reference for additional filters and individual-message lookups.

Activity reports

Open Settings → Notifications → Activity reports to configure daily, weekly, or monthly email summaries of account activity.