база знания

FAQ

22. I have renewed my plan, but the email counter hasn't updated yet. Why?

The counter in the dashboard that keeps track of the number of sent messages out of your plan is updated only after having sent an email.

Then simply send an email to see the counter updated with the availability of the new plan.

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Също Прочетено

35. Why my free account has been closed?
turboSMTP cares about the quality of service for all its customers, even those who enjoy a free account. We reserve the right...
Прегледи: 27956

10. Can I pay via wire transfer?
Sure you can. And it's extremely easy: 1. Start the normal purchase procedure, specifying that you're going...
Прегледи: 42015

25. I cannot configure the DNS of my domain. How can I do?
Configuring the DNS domain of the website from which you send your emails, inserting the SPF and DKIM authentication strings,...
Прегледи: 68068

24. I have made a payment, but the invoice seems still unpaid. What should I do?
The system takes a few minutes to process the payment: simply wait a bit until a confirmation email comes from the gateway...
Прегледи: 48168

5. My VAT number is not recognized when I pay using Avangate. Why?
If you are in a European country and you purchase any service at turboSMTP via 2Checkout (formerly Avangate), it is...
Прегледи: 57896