Bilgi Merkezi
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Also Read
42. Terms and Conditions
(Görüntülenme: 589363)
42. Terms and Conditions (Görüntülenme: 589363)
34. What is the difference between Smart Routing and Dedicated IP Pools?
(Görüntülenme: 12901)
34. What is the difference between Smart Routing and Dedicated IP Pools? (Görüntülenme: 12901)
38. I have renewed my plan, but the email counter hasn't updated yet. Why?
(Görüntülenme: 372034)
38. I have renewed my plan, but the email counter hasn't updated yet. Why? (Görüntülenme: 372034)
11. Can I use as a sender a different email address from the one I subscribed with?
(Görüntülenme: 305043)
11. Can I use as a sender a different email address from the one I subscribed with? (Görüntülenme: 305043)
28. The string ”user = @ user.com turbo-smtp.com; On behalf of; <user@userdomain.com>”, appears in recipient's sender field . What does it mean? (Görüntülenme: 657640)
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