Hjälpcentral
23. What is a "dropped" email?

When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
Läs även
9. How can I change my password?
(Visningar: 345782)
9. How can I change my password? (Visningar: 345782)
27. I cannot configure the DNS of my domain. How can I do?
(Visningar: 448964)
27. I cannot configure the DNS of my domain. How can I do? (Visningar: 448964)
6. Is the Free Trial automatically activated to all new accounts?
(Visningar: 380346)
6. Is the Free Trial automatically activated to all new accounts? (Visningar: 380346)
11. Can I use as a sender a different email address from the one I subscribed with? (Visningar: 320561)
21. I have made a payment, but the invoice seems still unpaid. What should I do?
(Visningar: 396041)
21. I have made a payment, but the invoice seems still unpaid. What should I do? (Visningar: 396041)
|
|