Hjälpcentral
23. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "Suppression List" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the Suppressions list.
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10. Is the email address with which I signed up the only one that I can use as a sender? (Visningar: 339720)
6. Is the Free Trial automatically activated to all new accounts?
(Visningar: 355228)
6. Is the Free Trial automatically activated to all new accounts? (Visningar: 355228)
8. Can I manage my account online?
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8. Can I manage my account online? (Visningar: 641889)
15. What if I want to cancel my monthly plan?
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15. What if I want to cancel my monthly plan? (Visningar: 667987)
19. Can I pay via wire transfer?
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19. Can I pay via wire transfer? (Visningar: 363303)
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